For the Kingdom of Caid

4th edition

2nd revision

a.s. XXXIII(1999)

Chatelaine’s

Handbook I

This is the Chatelaine’s Handbook I.

Published by the Office of the Chatelaine for the Kingdom of Caid,
a division of the Society for Creative Anachronism, Inc.
This is not an official publication of the Society for Creative Anachronism Inc.
and does not delineate SCA policy

It does delineate the policies of the Chatelaine’s Office in the Kingdom of Caid.

4th Handbook/2nd Revision
March 1999

Project Director
Her Ladyship Ygraine o Gaerllion Fawr, OCC
Kingdom Chatelaine, Caid

Editor, Researcher and Advisor
Master Timotheus Zacharia von Schloss Zwilling, OL
Past Kingdom Chatelaine

Flow Chart for the Chatelaine’s Office

FLOW CHART FOR THE CHATELAINE’S OFFICE
THE OFFICE OF THE CHATELAINE
PURPOSE OF THE OFFICE
OFFICERS: TITLES, REQUIREMENTS AND JOB DESCRIPTIONS
TITLES
REQUIREMENTS
JOB DESCRIPTIONS
AREA CHATELAINE
HOSPITALLER OR SILVER KEY
THE NEWCOMER’S GUILD OFFICER
CHATELAINE-AT-LARGE
DEPUTY KINGDOM CHATELAINE
KINGDOM CHATELAINE
WARRANTING
BECOMING WARRANTED
EXPIRATION AND RENEWAL
REMOVAL OF WARRANTS
IDENTIFICATION OF THE CHATELAINE’S OFFICE
DELEGATION OF RESPONSIBILITY
OUR RESPONSIBILITIES TO OTHER OFFICERS
PUBLIC DEMONSTRATIONS
SPECIAL REQUIREMENTS FOR DEMOS INVOLVING THE BOY SCOUTS OF AMERICA
SPECIAL REQUIREMENTS FOR DEMOS INVOLVING SCHOOLS
FINANCES
VOCABULARY
REPORTING
WHEN TO REPORT
HOW TO REPORT
WHERE TO SEND YOUR REPORT
DOMESDAY REPORTS
A FINAL WORD ON REPORTING
SOME INTERESTING STATISTICS
QUARTERLY CHATELAINE REPORT FORM
DEMO REPORT FORM

The Office of the Chatelaine

Purpose of the Office

The purpose of this office is the Recruitment and Training of members.
The Office of the Chatelaine exists in order to inform the public about the SCA, to invite interested or curious individuals to participate and join, and to provide instruction and workshops for new members so that they will become fully participating members.
Some Chatelaine Offices on the local Area level choose to address this on a case-by-case basis; some choose to “mentor” their newcomers to a specific individual while others hold structured and regular Newcomers’ meetings. The way in which an individual Chatelaine chooses to fulfill the duties of his or her office depends largely on local custom and the population from which new members are recruited.
The way in which we as Chatelaines accomplish the task of informing, inviting and educating involves many different techniques and tools:

*    touring an event and answering questions
*    handing out flyers containing SCA information
*    introducing the newcomer to appropriate local artisans, craftspeople, and guild members providing resource materials for loan or sale
*    providing appropriate clothing for loan or sale
*    offering the newcomer a place to sit during events
*    holding regular newcomer meetings
*    coordinating with other officers and local Area groups toprovide first-hand information
*    to the newcomer
*    assisting visitors to the Kingdom by locating a comfortable place to stay, and introducing them to local groups and customs

This is only a short list. Each Chatelaine in the Kingdom could have a couple of items to add which make their job easier, more complete and more fun.
It’s essential to remember that we are one of the first impressions of an SCA individual that the newcomer will come to know, and in this sense we become an example of the SCA as a whole. The newcomer will look to the Chatelaine for all kinds of information, and in this sense our job is very similar to a reference librarian: know how to find the answer to the question. We must be welcoming, impartial, informative and friendly.... its a big job, often wearying, but very gratifying when you see a person whom you introduced to the SCA receive their first award or take an office.

Officers: Titles, Requirements and Job Descriptions

Titles

There are six different titles for officers working within the Chatelaines Office.
For each area there may be a:

Chatelaine/Castellan (Language difference)
Hospitaller
Newcomer’s Guild Head (which may have its own name dependingon the custom of the area)

At the Kingdom level there are the:

Kingdom Chatelaine
Deputy Kingdom Chatelaines
Chatelaines-at-Large

Regardless of the title held, all members of the Chatelaines office cooperate and share functions, assist at events and function as a team.

Requirements

The basic requirements of the Office of the Chatelaine for all officers are:

current membership in the SCA
a telephone
readiness to serve as a Chatelaine at any of the followingevents which you attend:
Your Area events
Crown Tournaments
Queens Champion Tournaments
CP Prize Tourney
Wars
Make-A-Wish Events
Demos

If you are serving as a Area Chatelaine, Hospitaller or Newcomer’sGuild Head, you should:

have been an active SCA participant for at least one year
have sufficient knowledge and motivation to teach and helpnewcomers fit in the SCA
be ready and willing to spend about two hours a week on thejob

If you are interested in becoming a Chatelaine-at-Large, you should:

have been an active SCA participant for at least two years
have been an Area officer for one year
be self-motivating and able to work independently on specialprojects
be ready to spend about four hours a week on the job

In order to become a Deputy Kingdom Chatelaine, you should:

have actively served as either a Chatelaine-at-Large or anArea Chatelaine for at least
one year
demonstrate managerial skills and the ability to work independentlyon special projects
preferably have access to word-processing equipment
be willing to spend about eight hours a week on the job

The Kingdom Chatelaine position requires that you:

serve as a Deputy Kingdom Chatelaine for one year
demonstrate an ability in managerial skills, supervision,record-keepingand correspondence
have access to word-processing equipment
be accepted by the Kingdom Seneschal and Crown
be ready to spend ten to (on occasion) twenty hours per weekon the job

Job Descriptions

Area Chatelaine

You are the person who holds responsibility and authority for performingthe duties of the Chatelaine in your Barony, Shire, Canton, College, Stronghold, or other Area. As Chatelaine, you will need to recruit a team of deputies as necessary, depending on the size and activity level of your Area. Youare responsible for ensuring that chatelaine activities take place at allevents the Area sponsors. You need to have the type of personality whichenablesyou to be cheerful, friendly, engaging and tolerant of the repetitionof thesame questions all day.
You will need to ensure that a good stock of flyers, from the Kingdom and locally if your Area publishes them, is on hand at the event for the general public to use as a reference. You are also responsible for seeing that the Hospitaller’s duties are fulfilled, either by yourself or an individual holding that office. (See below for the Hospitaller’s job description.)
Your responsibility extends past the event itself to following up initial contacts and ensuring that the Newcomers Guild duties are fulfilled (seebelow), either by yourself or someone holding that office. You are responsiblefor seeing that all reports are completed as required by your superior officer (your Baronial Chatelaine if you are a subgroup of a Barony, or the Kingdom Chatelaine if you are Crown Lands).
You should also be actively involved in demos your Area holds, providingmaterials for information and other assistance which the event steward mayrequire and which is appropriate to your office. If you attend an event outsideyour Area, you should offer assistance to that Areas Chatelaine for partof the day,so he or she can have some time to take a break. And finally,should a visitor come to your area, it is your responsibility to assist infinding crash space for them.

Hospitaller or Silver Key

As Hospitaller, you are the “information booth” of the SCA. The more accurate and informed you are, the better you will be able to servethe public. The public will come to you for more detailed information; itis your job to turn the interested spectator into an eager participant.
It is your responsibility to attend all calendar events sponsored by your Area, or make arrangements for a stand-in. You should set up an information table, preferably at the front of a pavilion that can be used as a home base for the Chatelaines office (Including any newcomers who may be under thewing of the Newcomers Guild).
Your table should include the following items:

Costumes: Five to ten costumes that can be loaned or rentedduring the event. Be sure your costumes are kept clean and in good repair;nobody wants to wear shabby clothes! You may decide to use a rental systemto cover the cleaning and repair costs, such as $1.00 plus a deposit of carkeys.
Handouts: Copies of the Kingdom Flyer and Membership Formsshould be on hand. Do not accept Membership Forms for submission to the Registry;the individual must mail in his or her own form. Other handouts such as thePersona Worksheet, How to Choose a Name, General Rules on the SubmissionofNames, and the list of Guilds of Caid are also useful for the beginner.Allthese forms are available from the Kingdom Chatelaines Office or theKingdomof Caid Website.
Books: Books may be made available for sale or for reference.Selling copies of “Back in Time” (You will have a Master) and“Nice Touches” (available from the Kingdom Chatelaines Office)or the “Known World Handbook”, the “Complete Anachronist”,the “Marshal’s Handbook”, the “Fighters Handbook”(all available from the Office of the Stock Clerk) can help raise funds todefray the expenses of printing or ordering materials. Reference books oncostume, armor, history, music, dance, heraldry, etc. are also useful tothebeginner.
Sign up: This should be made readily available for those interestedindividuals who may want to attend newcomer meetings or hear word of furtherSCA doings.

As Hospitaller, you may be asked any and all sort of odd question. You do not necessarily have to know the answer—in fact, it’s betterto say “I don’t know” than to guess—but you shouldalways be able to refer the person to someone who can help them. You arethe starting point for the newcomer in the SCA.

The Newcomer’s Guild Officer

As the head of the Newcomer’s Guild in your area, it is your job to provide the newcomer with a support structure where they can relate to others and become comfortable with their new surroundings. The Newcomer’sGuild is also where the orientation process begins.
There are many ways of orienting a newcomer to the SCA, and it is up to the Area Chatelaine’s office to determine the best way in which to do this, consulting with the kingdom office.

A series of courses or seminars, given by different invited guests, is one excellent way to accomplish this orientation. This is also a painless way to meet officers and royalty outside of an event. The seminars should be set up in advance, on a regular schedule, but be made flexibleenough to allow for each group’s special needs and interests.
A Newcomer’s Guild Course Outline will provide you with a guide to topics for your Newcomer’s Guild meetings. When the timing is right, you may wish to include topics such as Surviving a War, Food to Take to a Tourney, Persona Night, Twelfth Night Gifts, and other topics geared to the SCA calendar.

When a newcomer completes a series of courses, some symbol or token of “graduation” is appropriate and appreciated. A successful Newcomer’s Guild willhelp the newcomer “learn the ropes” and become acquainted withthehouseholds, guilds and other groups that abound in the SCA.

Chatelaine-at-Large

As a Chatelaine-at-Large, you may fall into one of several categories. This job is for:

     any of the three types of local officers who have been promoted to work on a special project
     an officer training to become a Deputy Kingdom Chatelaine
     an officer who has been appointed to assist with Chatelaine duties in a Area which has no local Chatelaine
     Deputy Kingdom and Kingdom Chatelaines who have stepped down. They may retain this rank until they choose to resign. Their duties are to advise the Kingdom Chatelaine or local officers, help finish any projects which they started, and help out at events.

Deputy Kingdom Chatelaine

Duties include:

     assisting the Kingdom Chatelaine
     traveling to areas of the Kingdom to make sure things arerunning smoothly
     having extra supplies on hand
     helping train the officers
     helping out at events
     doing special projects as requested

Kingdom Chatelaine

This officer is a Lesser Kingdom Officer, and as such answers to the Kingdom Seneschal.
The Kingdom Chatelaine has the following responsibilities:

     determining the direction, needs and processes of the Office
   recruiting, training, supervising, and assisting Deputy KingdomChatelaines, and Chatelaines-at-Large where necessary
     ensuring that all Area offices are filled and running smoothly, if necessary by assisting the
     local Area in recruiting Chatelaines
     warranting all active Chatelaines
     revising and printing materials distributed by the KingdomChatelaine’s Office
     maintaining records on printing costs and inventory
     maintaining records for three years on correspondence, active guilds in Caid, warrant updates, quarterly and Domesday Reports from Area officers, and master copies of publications
     keeping accurate financial records, working with the Kingdom Exchequer
     reporting quarterly to the Kingdom Seneschal, Kingdom Exchequer, and other officers as necessary or assigned
     establishing contact and interfacing with the Corporate Office
     working with other Officers of Caid and Officers of otherKingdoms on necessary or desirable projects
     incorporating current policies and procedures mandated bythe Board of Directors of the SCA into the running of the Office

If you are interested in one day doing this job, don’t hesitate tocontact the Kingdom Chatelaine and begin your tenure as a Chatelaine-at-Largeor Deputy now!

Policies and Procedures of the Chatelaine’s Office

Warranting

Becoming Warranted

In order to be a Chatelaine in Caid, you must be warranted by the Kingdom Chatelaine. In order to become warranted, you must submit in writing to the Kingdom Chatelaine the following information:

     your legal name
     your SCA name
     your complete mailing address
     your telephone numbers, day and evening
     fax number and e-mail address if you have them
     a statement that you are willing and able to hold the office of Chatelaine for your Area (give the Area’s name as well)
     the signature of your Area’s Seneschal confirming that s/he approves your appointment to the position

The warrant roster is updated quarterly by the Kingdom Chatelaine’s Office and is submitted to the Crown for their signature.
An Area Chatelaine may take on deputies as necessary. Be sure to have a letter sent in to the Kingdom Office for those deputies as well, containing theSeneschal’s, Chatelaine’s and Deputy’s signatures.

Expiration and Renewal

Warrants are issued initially for a period of two (2) years beginning from the date you are sworn in. Renewal’s can be issued annually. Changes of status, address, and any other contact information must be reported to the Kingdom Chatelaine.
Chatelaines’-at-Large and Deputy Kingdom Chatelaines’ warrants expire at the end of February and are renewed when they communicate to the Kingdom Chatelaine that they intend to continue to serve.

Removal of Warrants

A warrant to serve may only be revoked by the Kingdom Chatelaine, Kingdom Seneschal, or the Crown. While it is fervently hoped that difficulties may be resolved by means other than formal procedures, written policy is necessary to ensure fairness for all concerned. If there is a problem with an individual serving the Chatelaine’s Office at any level, and all other attempts to resolve the problem have not succeeded, a warrant may be suspended orrevoked.
This Procedure should only be used as a last resort. All other forms of Communication should be used and as many superior officers involved before the use of this procedure.
The following reasons shall be considered as cause for instituting the procedure:

     lapse in membership and refusal to renew
     non-fulfillment of duties
     unacceptable behavior in the performance of duties
     giving incorrect or misleading information
     complaints received regarding behavior
     continued problems after prior warnings

Step 1: Notification — The following people will be notified in writing of the problem: Kingdom Chatelaine, Area Seneschal, Member whose behavior is under review and any other involved parties.

Step 2: Response — The Member will be asked to respond in writing to the complaint. The Member will address the response to the parties listed above in Step 1.

Step 3: Investigation — The Area Seneschal will be asked to compile information regarding the problem to be addressed. In the event that theArea Seneschal is substantially involved in the problem in a way that mightconstitute conflict of interest, the Kingdom Chatelaine and Kingdom Seneschalwill appoint another officer to compile the information.

Step 4: Review — A date will be set by the Kingdom Chatelaine for a Chatelaine’s Council to review the Complaint, Response and Investigation. The Council shall consist of the following: Kingdom Chatelaine, one Deputy Kingdom Chatelaine, one Area Chatelaine, one other Area Officer, and oneother member not holding any SCA office.
Notification of the date and place of the Chatelaine’s Council will be sent to the following individuals: the members of the Council, the Area Seneschal, Kingdom Seneschal, the Member, any other involved parties, the reigning Crown and the Kingdom Chancellor.

Step 5: Decision — The Council shall meet and review carefully allthe data presented them, and shall reach a decision by majority vote (3 of5). The Council may:

     decide the member is not guilty
     suspend the member’s warrant for four months
     revoke the members warrant. No new warrant may be issued to the member for a minimum of twelve months.

Copies of the Council’s Decision shall be given to the Kingdom Chatelaine, the Member and the Crown.
Step 6: Repeat Problems — If a member has been suspended or removed from office and after returning to office there is a complaint filed against the member, the following panel shall convene:

     Kingdom Chatelaine
     Kingdom Seneschal
     all Deputy Kingdom Chatelaines
     two Area Chatelaines
     one other territorial officer
     one other SCA member not currently holding any office

All procedures for the second Council shall be the same as for the first.
By a 2/3 majority, the second council may:

     decide the member is not guilty
     revoke the members warrant for a minimum of 24 months
     revoke the members warrant for 5 years

Copies of the data and the decision shall be given to the Chatelaine’s Office, the Member, and the Crown.
Note: While the Chatelaines Council is convened it may make other recommendations to the Kingdom Chatelaine or to other Kingdom Officers.

I wish to repeat this again: It is strongly recommended that this process not be instituted until and unless all other alternatives have been explored.

Identification of the Chatelaine’s Office

The Chatelaine’s Office in all of the SCA is identified by: Vert, a key palewise inverted and reversed, Or—this translates to, a greenfield with a key laying vertically with the wards on the bottom and to theright, key is Gold. Any warranted Chatelaine may wear the Chatelaine’sBadge. (Do not use the badge shown in the Known World Handbook. The placementisincorrect.)
When at an event and acting in an official capacity, it is extremely helpful for the public to be able to identify you. You can do this by wearing a baldric or sash. The baldric should be Green with the Gold Key at the shoulder. If a baldric would interfere with other gear you may be wearing, then you may wear a favor bearing the badge.
Identifying the Hospitaller’s Table with a banner is also extremely useful. Again, Green background, Gold Key. Banners should be no smaller than 18 inches by 24 inches (otherwise they’re difficult to identify across a field) and no larger than 24 inches by 36 inches.

Delegation of Responsibility

When a Chatelaine is stewarding an event, or for any reason unable to fulfill his or her official obligations at a local event, it is mandatory that the Chatelaine confirm a replacement. A Chatelaine from a neighboring Area, a Chatelaine-at-Large, or a Deputy Kingdom Chatelaine should be asked to substitute. If you find it difficult to locate your replacement, please don’t hesitate to call the Kingdom Chatelaine. He or she will assist you in locating your replacement.
Part of the responsibility of the Chatelaine’s office is to delegate some of your responsibilities. If you are working more than the recommended number of hours at your job as stated in the Officers Requirements section above, then you are working harder, not smarter! Your Area should have anumber of Chatelaine officers in proportion to the size of the Area. As thereisan overlap in duties, the Chatelaine and Deputy Officers should considerthemselves a team, ready to substitute for each other’s roles as necessary(although the Area Chatelaine does retain responsibility for the Office).
Here are some recommended numbers:

    < 40 members        =   Chatelaine
    41-100 members        =    Chatelaine + Hospitaller
    101-200 members        =   Chatelaine + Hospitaller + Newcomer
    201+ members        =    will need more Deputies

Your needs will vary not only with your current membership, but based onyour intensity of recruitment. A Shire who is trying to grow may need twoor three on the Chatelaine team even if their membership is small. Rememberthat the more available assistants you have the easier it is for all to dotheir part of the job ... and the better we serve the newcomer.

Our Responsibilities to Other Officers

As Chatelaines, we have an obligation to cooperate with other Officers, including Area Officers, Baronial Heads, Kingdom Deputies and Kingdom Officers. Wehave taken these jobs within the SCA because of a desire to serve, each according to our interests and talents. This may involve collaboration on projectsfor your Area, or between two Area’s, and can be exciting and fulfilling.
However, should a problem or a conflict of interest arise please contactthe Kingdom Chatelaine. She or he is there to help you perform your job,and will offer assistance in bringing together the interested parties toarrive ata decision and define the appropriate policies and procedures forthe situation.

Public Demonstrations

Typically called “demos”, these usually consist of a requestfrom an outside group for a sampling of the SCA activities. Demos are frequently an initial contact point for people interested in the SCA and can be held at a variety of locations:

    public parks
    churches
    crafts fairs
    malls or stores
    Ren Fairs
    Girl Scouts
    Boy Scouts-(see below)
    Schools-(see below)

All demos have the potential to give something back to the SCA for the effort we put out. Perhaps we may gain interested members; we may receive a reduced rate on a site; a direct financial contribution may be received; or arts, crafts and publications may be sold.
A representative from the Chatelaine’s Office must be at each Demoheld. If necessary, you may delegate the responsibility to one of your capableassistants in your Area. For each Demo, a Demo Report should be completedand turnedin with your Quarterly Report. The SCA Inc. keeps track of thisdata becauseit relates to our status as a non-profit educational organization.

The following sections that have been struck through and are superseded by the “Demo Coordinators Handbook” dated July 2001.

Special Requirements for Demos Involving the Boy Scouts of America

The Boy Scouts of America (BSA) cite regulations which forbid them to interact with groups that have martial arts that could be considered dueling. TheSCA is one of these groups. Unfortunately, some Scout Councils cite theseregulations and others don’t. The following requirements must be fulfilledin order to do a Demo for the Boy Scouts of America:

A schedule of events for the Demo must be filed with the Kingdom Chatelaine’s Office.
A letter of permission on Scout Council letterhead must beobtained from the Scout Council detailing the above event. It must containthe name of the Area doing the Demo (e.g. The Society for Creative Anachronism,Inc. d.b.a. the Barony of Western Seas), the purpose of the event, the typesof demonstrations and martial arts we will be doing, and that the SCA willnot be violating any of the BSA national regulations. This letter is thenfiled with the Kingdom Chatelaine’s Office.
Permission for the Demo must be granted by the Kingdom Chatelaine’s Office, the Kingdom Seneschal, or the Board of Directors.

Special Requirements for Demos Involving Schools

When conducting a demonstration on a school campus, be sure that your contact at the school has cleared the details of your demonstration with the school administration and the school district board, if necessary. Each school board has their own policy regarding presentations from outside sources. Some may request information or a meeting before the demonstration, while at other districts no preparation is necessary. (See the Demo Coordinator’sHandout for more information.)

Finances

Financial transactions within an SCA Area are the responsibility of the Area’s Exchequer. It is strongly suggested that all Chatelaines consult with their local Exchequer and Seneschal to establish a formal policy and the appropriate forms for financing the Chatelaine’s expenses.
Money received by the Kingdom Chatelaine is deposited at the earliest convenience (within one week) with the Kingdom Exchequer.
A quarterly report of Income and Expenses is turned in to the Kingdom Exchequer by the local exchequer. At the end of the year, an inventory is turned in of all items, books, brochures, etc. on hand for distribution, as well as items of value (books, regalia, costumes) which belong more or less permanently to the Chatelaine’s Office. We report these to the Exchequer in order to give the good old IRS a reasonable estimate of how much we made, how much we spent and how much we’re worth (monetarily). Keep these requirements in mind when you are discussing your reporting procedures with your exchequer.

Vocabulary

Unfortunately, it has become necessary to curb the use of the word “Medieval”. People hear the word “evil” and immediately think occult or worse. Try to use terms like “Middle Ages”. Also, confusion exists between the SCA and the profit-making Renaissance Faires, so “renaissance” is not a good substitute. Try to dispel this confusion as much as possible. The word “Anachronism” (something out of time or place) needs explanation, also. Not only is it an unknown word to most, it sometimes is confused with the word “Anarchy”. Also, the term “mundane” has a negative connotation and should be replaced by “newcomer”.
The term Chatelaine is very confusing. The term Castellan is not the masculine as is rumored but is a different language.

    Chatelaine—-German based
    Chatelaine’—-English and Arabic based
    Castellan—-French and Spanish based

Reporting

When to Report

Reporting for the Chatelaine’s Office is done on a quarterly basis. Area Seneschals may request reports more frequently, and Area Chatelaines should comply with these requests. It can be very helpful for an Area Seneschal to be aware that a small difficulty is developing rather than find out about a big problem after three months have gone by. Praise, suggestions and assistance come first and best from the local Area.
Reports from Area Chatelaines should be made on the following reporting schedule:

    January-February-March        Due April 1
    April-May-June            Due July 1
    July-August-September        Due October 1
    October-November-December    Due at upcoming 12th Night
    Domesday Report            Due at upcoming 12th Night

Prompt reporting is very important and always extremely appreciated. However, don’t let lateness of a report make you toss up your hands in despair and decide to forget the whole thing. Best to turn it in as soon as possible without too much effusive apology (after all, they know it’s late already) and make a personal resolve to astound them next time with your promptness.

How to Report

At the back of this Handbook are report forms that may be used. Narrative reports may also be turned in. Consult with the Kingdom Chatelaine to determine his or her preference.
Reports should include (but not be limited to) information on:

    number of events at which you performed Chatelaine duties,either as Chatelaine of the Day or assisting
    approximate number of contacts made
    costumes rented, sold, acquired, lost
    printed material sold
    newcomers classes held, and number of people attending
    number of new members joining the group
    demo reports on demos held (see “Public Demonstrations”)

In short, covering all the basic functions of the Chatelaine, Hospitaller, and Newcomer’s Guild Head jobs. In your report you should also make suggestions or ask questions regarding the job, and mention any interesting, unusual or entertaining items.
If you (and your deputies if you have them) did not perform all the duties of all the offices, remember that the circumstances of each Area (such as size, location, current membership, and other external forces) will determine the best course for you to shape your work. Your report should reflect this, while being mindful always of the purpose of the office.

Where To Send Your Report

Shire and Baronial Chatelaines should direct their reports to the Kingdom Chatelaine. Likewise, so should those Colleges and Strongholds that are Crown Lands.
A Canton, College or Stronghold that is part of a Barony should send in reports directly to the Baronial Chatelaine. The Baronial Chatelaine should include that report in with their own report for the quarter.

Domesday Reports

Domesday Reports are end-of-the-year reports which describe the Chatelaine’s activities over the past year and plans for the upcoming year. The Domesday Report also serves to renew the Area Chatelaine’s warrant (please see the section on Warranting: Expiration and Renewal). At the end of the year, Area Chatelaines should also complete an inventory for their Exchequer (see section on Finances) if the Exchequer requests it.
Domesday Reports may take either a narrative form or be a compilation ofall data from each of the quarterly reports. The Kingdom Chatelaine shallspecify the exact format of the Domesday Report, according to preference.

A Final Word on Reporting

It has often been noted that there are people who excel at interacting with others and also that some people are talented at (and may even enjoy) paperwork. It might also be noted that the two classes of individuals rarely overlap. There is a reason, after all, that we all chose to become Chatelaines and not Exchequers. It is important to recognize the value of record-keepinghowever, and be aware that if we can manage to do the small reports in goodtime, we will not have to sit down to the dreaded marathon session the nightbefore Twelfth Night.

Some Interesting Statistics

Statistics kept over 20 years (1975-1995) show:

For every 105 CP’s given out about 10 people joined.

For every 3000 flyers given out about 80 people try to go through classes or join. 20 of these people actually do join. ( .66%)

For every 2000 people that are signed up at special Demos 400 try to go through the classes or join. 200 of these people actually do join. (10%) This iswhy special Demos (Scouts, Special Ren Fairs etc.) are desirable.

90% of the newcomers who did not go through classes only lasted about 1-3 years and dropped out. Most of these people also tend to be more fringy,non-members and did not hold offices.

75% of the newcomers who did take the classes have lasted 5-20(?) years.Most of these people have been members, very active, held offices, and anumber of them are now Peers.

QUARTERLY CHATELAINE REPORT FORM

Chatelaine
Chatelaine of the day ______times Number of flyers used _______
Chatelaine assists ______times number of newcomer signups _______

Hospitaller or Keys
costumes
       costumes rented     ________        $_________
       costumes sold         ________        $_________
       costumes acquired     ________
       costumes lost         ________
handouts
       persona worksheets    ________     Rules of submission-names ________
       choosing name     ________        Guilds of Caid ____________

books
       Welcome to Caid         ________    $________
       Nice Touches             ________    $________
       Known World Handbook      ________    $________
       Marshall Handbook         ________    $________
       Fighter Handbook        ________    $________
       Complete Anachronists     ________   $________

Newcomers
number classes held ________ attendance ______

new members join ________

Questions, Problems and Ideas

DEMO REPORT FORM

Area: ____________________________# SCA members attending ____________
Activities or Art forms demo /

1.)    ____________________________________    #SCA participants__________
2.)    ____________________________________    #SCA participants__________
3.)    ____________________________________    #SCA participants__________
4.)    ____________________________________    #SCA participants__________
5.)    ____________________________________    #SCA participants__________
6.)    ____________________________________    #SCA participants__________

For whom was this demonstration done? (Check appropriate line):

Boys Scout (any of the three levels) Attachdocumentation.

School _______________________________________

Other (Specify)_______________________________________

Name of Group    ____________________________________________________
Contact person making request    ________________________________________
Contact Address:    ____________________________________________________
           ____________________________________________________
           ____________________________________________________

Contact Telephone #:    ____________________________________________________
Estimation of Non-SCA persons participating (as audience):    ______________________
Average age in group:____________________
Special information:    ____________________________________________________
______________________________________________________________________
______________________________________________________________________

Income/Expenses (to be submitted to your local exchequer)
Comments: